We don't just run courses... we create therapists
Choose your journey
We offer classroom based qualification courses, CPD workshops and Bespoke Blended 1-1 training
Frequently asked questions
Regulated qualifications (also known as accredited qualifications) are those that are reviewed, recognised and monitored by the regulatory bodies in order to make sure that they meet specific criteria and quality standards. The requirements for the qualifications to be accredited are set out in the Regulatory arrangements for the Qualifications and Credit Framework.
Accredited programmes are written by the training organisation and accredited through a specific Industry association for insurance purposes. They do not always follow National Occupational Standards and usually don’t have an assessment requirement.
We offer 1-1 workshops and blended training to ensure you can access the training you need, when you need it. The Complementary classroom based programmes will have 4-6 learners in each group.
We have an equal opportunity policy and will work with you for as long as it takes to ensure your success, however we do want to know that we are the right training provider for you. With that in mind, we have created many ways of finding out about the industry, what we do and what you will need to do when you are on your journey with us. Start your leaning by taking a Discovery online course, come and have a chat or just pick up the phone.
We’re training you to become a professional so will need to wear an appropriate salon wear. Learners new to the industry will be required to wear the organisation dedicated salon wear, however existing therapists attending CPD workshops can wear their own salon wear.
Once you are satisfied that you have all the information you need, you book online through the shop. If you wish to take advantage of the monthly payment plan option, select BACS as the payment method and no payment will be taken. You will then be contacted and provided with an ONLINE induction programme to work through and invited to the centre to complete the registration process with City & Guilds.
You do, we do not offer CPD workshops for non-professionals. Each workshop will have a pre-requisite qualification. We have chosen this route to protect our industry, and are happy to recommend alternative training providers if we cannot help you at this time of your journey or would like another route.
Whilst it’s important to master the basics of the treatment in a safe environment, it’s essential that you spend most of your training practicing rather than receiving treatments. We have a large Friends of Phoenix group who are experiences as training models and will help guide and support you throughout your training. Many often become your first clients in professional practice. As qualified therapists on CPD workshops, we prefer to always provide models for you so that you can get the most of your time with us.
The group courses are usually 9.30am – 3.00pm and weekday training follows the school timetables, enabling those with school age children to attend. CPD and 1-1 Blended training can be structured to meet your needs, however are usually 6 hours long.
The qualification is delivered by learning through practice on each other to start with however quickly move on to real paying clients so that you become confident and experienced in dealing with realistic working practices which employers are looking for.
The qualification is assessed through practical and theory assessments. In preparation for these final assessments there is directed independent study required which will take approximately 4-5 hours per week.
The practical assessment is only completed once you feel really confident and has completed a certain number of treatments, received feedback and have developed the skills required. The practical assessment is graded: Pass, Merit or Distinction.
Your educator is your mentor, your colleague and your inspiration. All our educators are qualified teachers and Industry experts who are continuously increasing their own professional development. You will be part of our WhatsApp support group during your training and beyond, as part of the Phoenix Family our support is a life-long pledge to you.