We don't just run courses... we create therapists

City & guilds qualifications

Regulated qualifications ensure you have the choice of any insurance company or professional membership organisation as well as being able to join the Professional Standards Authority register.

Professional practice

Small classes with specialised tuition taking you from the beginning, embedding the skills, knowledge and professional practice required to develop confidence and make you one of the most competent therapists within our industry.

payment plans available

We offer the opportunity to spread the cost of the training in monthly payments over the duration of the course ensuring that you can budget for your change in career or new interest.

Tailored training

We recognise that you come with life skills that don’t need to be re-taught, just utilised within each area of learning. That's why we create an Individual Learning Plan (ILP) to incorporate the skills and knowledge you need to build a business or gain employment

Choose your journey

We offer classroom based qualification courses, CPD workshops and Bespoke Blended 1-1 training 

Level 3 Diploma in Complementary Therapies This is a professional qualification which will allow membership into all professional registers & membership associations. REFLEXOLOGY MASSAGE ANATOMY, PHYSIOLOGY & PATHOLOGY, AROMATHERAPY
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Pregnancy Massage; Trigger Point Massage; MLD; Deep Tissue; Remedial Massage techniques; Reflexology to Support Pregnancy; Stone Therapy; Aroma-Blend Massage; Ear Candling.
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Skincare & Facial Treatments; Body Massage; Electrotherapy.
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Frequently asked questions

 Regulated qualifications (also known as accredited qualifications) are those that are reviewed, recognised and monitored by the regulatory bodies in order to make sure that they meet specific criteria and quality standards. The requirements for the qualifications to be accredited are set out in the Regulatory arrangements for the Qualifications and Credit Framework.

Accredited programmes are written by the training organisation and accredited through a specific Industry association for insurance purposes.  They do not always follow National Occupational Standards and usually don’t have an assessment requirement.

We offer 1-1 workshops and blended training to ensure you can access the training you need, when you need it.  The Complementary classroom based programmes will have 4-6 learners in each group.

We have an equal opportunity policy and will work with you for as long as it takes to ensure your success, however we do want to know that we are the right training provider for you.  With that in mind, we have created many ways of finding out about the industry, what we do and what you will need to do when you are on your journey with us.  Start your leaning by taking a Discovery online course, come and have a chat or just pick up the phone.

We’re training you to become a professional so  will need to wear an appropriate salon wear.  Learners new to the industry will be required to wear the organisation dedicated salon wear, however existing therapists attending CPD workshops can wear their own salon wear. 

Once you are satisfied that you have all the information you need, you  book online through the shop.  If you wish to take advantage of the monthly payment plan option, select BACS as the payment method and no payment will be taken.  You will then be contacted and provided with an ONLINE induction programme to work through and invited to the centre to complete the registration process with City & Guilds.

You do, we do not offer CPD workshops for non-professionals.  Each workshop will have a pre-requisite qualification.  We have chosen this route to protect our industry, and are happy to recommend alternative training providers if we cannot help you at this time of your journey or would like another route.

Whilst it’s important to master the basics of the treatment in a safe environment, it’s essential that you spend most of your training practicing rather than receiving treatments.  We have a large Friends of Phoenix group who are experiences as training models and will help guide and support you throughout your training.  Many often become your first clients in professional practice.  As qualified therapists on CPD workshops, we prefer to always provide models for you so that you can get the most of your time with us.

The group courses are usually 9.30am – 3.00pm and weekday training follows the school timetables, enabling those with school age children to attend.  CPD and 1-1 Blended training can be structured to meet your needs, however are usually 6 hours long. 

The qualification is delivered by learning through practice on each other to start with however quickly move on to real paying clients so that you become confident and experienced in dealing with realistic working practices which employers are looking for.

The qualification is assessed through practical and theory assessments. In preparation for these final assessments there is directed independent study required which will take approximately 4-5 hours per week.

The practical assessment is only completed once you feel really confident and has completed a certain number of treatments, received feedback and have developed the skills required. The practical assessment is graded: Pass, Merit or Distinction.

Your educator is your mentor, your colleague and your inspiration.  All our educators are qualified teachers and Industry experts who are continuously  increasing their own professional development. You will be part of our WhatsApp support group during your training and beyond, as part of the Phoenix Family our support is a life-long pledge to you.

Need some specific advice & guidance?

Call Louise: 07813068560 Email: enquiries@phoenixhbnt.cco.uk

Our clients say

“‘When I started my skincare & facial course, I was really concerned about understanding and fully remembering all the anatomy & physiology. The online programme was very easy to use and good that you could come away from it and return to it easily.
"All the educators at Phoenix are quick to bolster any student having a rough day and not only taught what they were supposed to teach but for us to have faith in ourselves and I that we were worth it, there was no judgement passed. Phoenix taught me I can do things I never thought I could".
Angela Woodward
Complementary Therapist at Helena Rollason Cancer Care Centre
"After 28 years working in the Civil Service I took voluntary redundancy to embark on a new career.I now have my own treatment room, specialise in maternity, fertility and facial reflexology and have the best job, working hours I choose and meeting lots of wonderful clients and other therapists".
''The best result from working with Phoenix was being able to go to university and gaining a 2:1 Degree in International spa management and being a very professional therapists with high standards - I wouldn't have done that without Phoenix. I've been able to work in many spa's salons and now for a top brand''
Bryony Murphy
Dermalogica Account Manager