During your time here we will make every effort to: –
- Help you choose a program of study, which suits your needs
- Provide a learning environment, which encourages you to develop your potential
- Provide suitably qualified and committed staff
- Make sure your classes start and end on time
- Provide access to advice, information on any educational matter throughout the course
- Offer support and guidance and advise you regularly on your progress
- Provide a safe and pleasant environment for your studies
- Promote a caring and supporting atmosphere free from bad language
- Keep you up to date with developments in industry which effect you
- Establish equality of opportunity
- Provide the opportunity to develop business contacts and work experience
Phoenix HBNT asks you to make every effort to: –
- Participate fully in your program of study;
- Take responsibility for your own learning and help us to assess your learning by completing and signing a course evaluation
- Seek help if you need it
- Be considerate to the rights and interests of colleagues
- Treat everyone with respect, regardless of differences in culture, ability, race, gender, age, sexual orientation or social class
- Take an active part in equal opportunities by challenging discriminating behavior and refusing to take part in jokes and behavior that degrades others
- Let us know promptly if you feel that we have not provided the service we have promised, or if you have any other problems
- Comply fully with Health & Safety procedures.
- At all times be appropriately dressed; full clean uniform, no jewellery, hair secured. Day make up and well manicured nails
- We operate a strict no smoking policy which we ask to include immediately before attending training
- Attend all classes that are scheduled for your training, arrive on time and stay till the end.